Products Solutions Resources Company Request Demo Get Support Login
Home/Products/CollisionLink
Marketplace Available in North America

CollisionLink

CollisionLink, an OEM collision parts procurement solution, connects genuine parts dealers with shops & buyers through a fast, accurate online platform. Designed to increase access to OEM collision parts, CollisionLink supports manufacturer-backed parts programs, increases order accuracy, and streamlines communications for the parts network.

29+
Parts programs in the US and Canada
19,000+
Enrolled shops
4,000,000+
Collision parts orders processed annually
The problem

The collision parts procurement process is too complicated and inefficient. Dealers want to get OEM parts to their shop customers, and shops need the right parts at competitive prices to perform safe vehicle repairs. There are inventory and availability issues, inaccurate orders & returns, too many phone calls & even faxes. Now for the easy part.

Designed to streamline collision parts ordering and fulfillment, CollisionLink supports a vast network of shops and dealers, making the online OEM collision parts procurement process fast, easy, and accurate.

Overview · benefits

What does CollisionLink do?

CollisionLink connects dealers with shop buyers to deliver a streamlined OEM collision parts procurement experience that supports increased order accuracy, competitive pricing opportunities, and efficient communications. CollisionLink allows dealers to:

Promote Accurate Online Ordering

Experience a fast, accurate online collision parts procurement process built to help dealers sell parts to collision shops.

Experience Fewer Errors & Returns

Reduce errors, returns, phone calls, and hard-to-read faxes with a fully digital workflow.

Leverage Special OEM Pricing Programs & Promotions

Access manufacturer-backed parts programs to offer competitive pricing to your shop customers.

Streamline Order Processing

Improve efficiency with online order processing that keeps parts moving and shops productive.

Support Paperless Communications

Eliminate paperwork with seamless communications and automatic manufacturer reimbursements.

Experience a Solution Built for Collision Part Sales

Designed specifically for collision parts procurement, featuring VIN-level accuracy and DMS integration.

Explore by feature

Go deeper on the capabilities that matter to you

Each capability has its own page — easy to explore, and easy for your team to share a direct link to exactly the right one.

CollisionLink helps me save time and gives me the opportunity to sell more collision parts. I can get the entire order sometimes with just a few adjustments in CollisionLink, especially the parts that are on the program, where without it I wouldn't have sold anything.

Steve S — Part Sales, Kempthorn Motors

Resource

Want more insights?

Access the CollisionLink brochure for more information on how CollisionLink provides dealers with an efficient collision parts management experience.

Download the CollisionLink Brochure for Dealers
FAQ

Frequently Asked Questions

CollisionLink is an online parts sales software solution designed to streamline the collision parts procurement process between collision shops, dealers, and suppliers. The platform gives you visibility into the entire estimate and eliminates hard-to-read faxes, making it easier for shops and repairers to order parts.

Using CollisionLink, dealers and suppliers leverage automaker parts programs for incremental sales opportunities and to increase efficiency and accuracy with simple automation.

With over 40,000 active collision repair centers on CollisionLink and 47 Manufacturer programs available, it is highly likely that your collision repair centers are already using CollisionLink for other Manufacturer part orders. Enrolling in CollisionLink allows you to:

  • Sell more parts
  • Consolidate orders into one user-friendly, online portal for faster order processing
  • Automate reimbursement submissions to eliminate time-consuming paperwork
  • Reduce part returns
  • View the entire estimate and maximize sales opportunities
  • Easily communicate important information to your collision repair centers, including order status, shipping date, cost and more
  • Access a team of OEC professionals to help train your staff

The OEC Support Center is available 24/7 and offers thousands of articles and insights to help answer your questions and provide step-by-step instructions for almost anything related to our solutions.

We also have a dedicated Customer Success team to assist with training and program configuration. Your dedicated Customer Success Rep is available for continued on-boarding and to support program maximization.

When you enroll in CollisionLink, you get access to a list of all the shops and repairers that added you as a vendor.

Your Customer Success Rep can help identify high-volume transacting shops and with 40,000+ shops active on CollisionLink, your customers are likely enrolled and using the platform with other dealers and suppliers.

CollisionLink is free for shops and they can enroll by visiting CollisionLinkShop.com.

Shops on CollisionLink can simply start sending orders to preferred dealers and suppliers to access the benefits of CollisionLink.

To get started with CollisionLink, please fill out the form below.

Get started

Speak to an expert today

Reach out for more information, questions or comments about any of our products or services.

Are you an existing customer looking for support? Click here →