Backorder Fulfillment
Backorders drain resources and affect customer satisfaction, but your dealer network holds the solution. OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.
OVERVIEW
What do OEC’s Backorder Fulfillment Solutions do?
The OEC Backorder Fulfillment Solution optimizes your backorder process, enabling faster, more efficient sourcing of OEM-approved parts through a trusted dealer network. Fully integrated with shipping and payment processing, the OEC Backorder Fulfillment Solution streamlines dealer-to-dealer transactions, supporting secure, seamless fulfillment from order to delivery.
FEATURES
With the OEC Backorder Fulfillment Solution, dealers experience:
- Faster backorder fulfillment with dealer-to-dealer sourcing
- Seamless transactions with shipping & payments
- Access to OEM parts inventory across the network
Key Features
Quickly address customer-critical situations
Drive customer satisfaction
Reduce customer downtime
Increase part sales and lower idle inventory
Reduce rental, freight, or penalty costs
Backorder Fulfillment Options
Customize your OEC Backorder Solution:
Parts Purchase
Dealer parts statement
billing
or
Dealer-to-dealer
transactions
Buyer Choice
Automate
buyer process
or
Allow buyer to choose
the best offer
Pricing rules
Set program
prices
or
Allow dealers to
negotiate pricing
Shipping
In-market shipping
only
or
Allow cross-border
shipping
RESOURCE
Want more insights?
Click the button below for access to the Backorder Fulfillment Infosheet and find out how OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.